Courses Offered
Get Managing workshops identify successful management characteristics and attitudes and address specific management issues. They cover empowering techniques for business and personal use, including body language, positive thinking, goal setting, time management and business presentation proficiencies. Many concepts based on world-renowned neuro-linguistic programming techniques, of which Gwen is a Master Practitioner.
Get Marketing covers practical sales, marketing and communication advice for small and medium businesses wanting to outrival their competitors and stretch their marketing Rand.
Get Writing courses lets a seasoned journalist clue you up on all the tips you need for professional writing - workshops cover writing press releases, company brochures and report writing. Delegates can have their written work evaluated after the course.
Get Eventing offers practical one-day courses that produce memorable conferences & events suitable for in-house staff or professional event organiser's requirements - modules can be combined to create tailored courses for corporate or government requirements over two days.
Get Specialised in Eventing enhances experienced event organiser's skills and introduces professional management to conferences, events & exhibitions.
Get in Front workshops enable frontline staff to enhance telephone answering and messaging, writing, filing and electronic diary skills. Further workshops address meeting arranging and standard business communication.
Get Managing
Get moving & improving
- Goal Setting - across the wheel of life
- Time management - for you and your job
- Stress management - the good, the bad and the ugly
- Teamwork & team playing
- Conflict Management & negotiation - win/win strategies
- Body language - bringing yours & others together
Get the winning difference
- Succeed with yourself - identify your management style
- Attitude equals altitude - positive thinking leads to success
- Dynamic behaviour - powerful management strategies
- Set your brain free - discover its hidden depths
- Remodel your ideas
- Win support for your ideas
Get Marketing
Get Selling
- Cold calling warmed up
- Target your market
- Mirroring - body language that works for you
- Listen not tell - it's a skill
- Move objections to approvals
- Negotiate to win
- Close that deal
Get Promoting
- Brand & vision - tell your story
- Websites, Newsletters & E-letters - stand out in cyber-clutter
- Corporate brochures & profiles - keep your reader's attention
- Proposals that zing - sell for success
- PowerPowerful - presentations that hit the target
- Launch yourself - attract media and clients
Get Writing
Get Attention
- Introduction to communication
- Standard business processes
- Writing process
- Use all the senses in writing
- Clear communication style - guidelines & common mistakes
- Write press release/web page/brochure (delegates choose preferred example)
Get Reporting
- Writing rules - active verbs, short sentences, structured thoughts
- Begin report
- Plan report
- Write Report
- Revise Report
- References & acknowledgements
Get Eventing
Get Memorable Events
- Ask the vital questions
- Evaluate & choose perfect venues
- Deal with the venue
- Create invites that work
- Design registration forms & name badges
- Décor and themes
- Plan a professional programme
- Run the day superbly
- Close off the event
Get More from Your Events
- Market your event
- Get & keep sponsors
- Work within your budget
- Spot that great MC or chairperson
- Technology & staging
- Organise that team event
- Prepare good presentations
- Evaluate your results
Get Profitable events
- Assess market needs
- Market the need
- Breakeven analysis for commercial success
- Budgeting and profit
- Select & manage conference speakers
- Plan a professional programme
- Add value with partners' programmes
- Audit the results
Get Specialised in Eventing
Get Project Managed Events
- Introduction & Definitions
- Initiate - scope; set goals, select team
- Plan - WBS & Gantt charts; select vendors
- Organise - event manual; ops manual; logistics manual
- Implement - monitor; run sheets; checklists;
- Evaluate - reports; assessments; reviews
Get Risk Managed Events
- What is risk & risk management?
- Risk Identification
- Stakeholder Analysis & Management
- Risk control & treatment
- Risk monitoring
- Risk management evaluation
Get Legal in Events
- Safety at Sports & Recreational Events Bill - new version
- OHSA - your responsibility to volunteers & staff
- Cancellation & Abandonment insurance
- Third Party insurance
- SABS 10366:2006 - Health & Safety at Live Events - revised version
- Disaster Management Act
Get Exhibiting
- Plan & run great exhibition stands
- Why are you here?
- Who is coming?
- What are you going to do?
- Market your stand
- Get organised
- Avoid those common mistakes
- Get the leads and close the deals
Get in Front
Get Prepared
- Smart décor
- Receive visitors
- Manage calls (protocol)
- Effective messages
- Efficient teleconferences
- Manage Electronic Diary
- Record appointments
- Reminders
- Track tasks
- Prioritise documents
- File effectively - manual & electronic
- Recordkeeping - state & corporate practice
Get Meetings Going
- Purpose & types of meetings
- Write up agendas
- Arrange meetings
- Contact attendees
- Manage RSVPs
- Arrange your venue & menus
- Greet & meet strategy
- Recording minutes
- Role call & apologies
- Adoption of Agenda
- Acceptance of previous minutes
- Record finances
- Record discussions
- Closure
- Process minutes
- Recordkeeping & requirements>
Get Communicating
- Communication
- Business letters & memos
- Write & reply to emails & faxes
- Handle queries & complaints
- Common mistakes
- Design effective forms, charts & fact sheets
- Produce great notices & leaflets
- Create better presentations
